Last updated: September 2026.
Data controller
KRAFTIKA EOOD, UIC 208339677, Bulgaria — owner of the DeKARBA brand and the dekarba.com website. Email: info@dekarba.com, phone: 0988 34 24 28.
What data we collect
When you send an enquiry through the form: your name, phone number, email (optional), type of business, model and message. When you call, message us on Viber or email us — the data you choose to give us.
How we use it
Only to reply to your enquiry and offer you our service. Legal basis: your consent and taking steps prior to entering into a contract (Art. 6(1)(a) and (b) of Regulation (EU) 2016/679).
How long we keep it
We keep your data for as long as needed to handle your enquiry and, if we sign a contract, for the periods required by law.
Recipients
We do not sell or share your data with third parties. Only technical service providers (hosting and email) may access it, processing it on our behalf.
Cookies
The website uses cookies for anonymous statistics (Google Analytics) only if you accept them. Your choice is stored in your browser and you can change it at any time via the “Cookies” link at the bottom of the site.
Your rights
You have the right to access, rectify, erase, restrict processing, data portability and to object, and to withdraw your consent at any time — email us at info@dekarba.com. You may also lodge a complaint with the Bulgarian Commission for Personal Data Protection (www.cpdp.bg).